Accessibility statement
Accessibility Policy
The owner of the amazoncx.com website is committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications, or developments funded by the European Union. This accessibility statement applies to the website sellervate.com, excluding embedded content from other domains.
Compliance status
This website is Partially Compliant with RD 1112/2018 due to the non-conformities listed below.
Non-accessible content
The content listed below is not accessible for the following reasons:
Non-compliance:
Some images may lack alternative text or have incorrect alternative text – Requirement 9.1.1.1 Non-text Content UNE-EN 301549:2022
There may be incorrectly implemented heading elements, or their logical order may not be correct – Requirement 9.1.3.1 Info and Relationships UNE-EN 301549:2022
Some elements may lack sufficient contrast on certain pages – Requirement 9.1.4.3 Contrast UNE-EN 301549:2020
Some links may not display visible focus – Requirement 9.2.4.7 Focus Visible UNE-EN 301549:2020
There may be text in a language different from the one declared – Requirement 9.3.1.2 Language of Parts UNE-EN 301549:2020
There may be occasional editing errors on some web pages.
Disproportionate burden: Not applicable.
The content is outside the scope of applicable legislation.
There may be office files in PDF or other formats published before September 20, 2018, that do not fully meet all accessibility requirements.
There may be third-party content not developed by this Unit or under its control, such as office files from various entities that must be published on this website.
Feedback and contact information
You may submit accessibility-related communications [Article 10.2.a) of RD 1112/2018] such as:
Reporting any possible non-compliance by this website.
Communicating other difficulties accessing content.
Submitting any other query or suggestion for improvement related to the accessibility of the website via the following contact form or by calling the phone number COMPANY PHONE NUMBER
You may submit:
A complaint regarding compliance with the RD 1112/2018 requirements
A request for accessible information relating to:
Content excluded from the scope of RD 1112/2018 as established in Article 3, paragraph 4.
Content exempt from compliance with accessibility requirements due to imposing a disproportionate burden.
In your request for accessible information, please clearly specify the facts, reasons, and request to allow verification that it is a reasonable and legitimate request.
Enforcement procedure
If a request for accessible information or complaint has been made and it has been dismissed, you disagree with the decision taken, or the response does not meet the requirements set out in Article 12.5 of Royal Decree 1112/2018, you may initiate a complaint to:
– Know and oppose the reasons for the rejection.
– Urge the adoption of appropriate measures if you do not agree with the decision.
– State the reasons why you consider the response does not meet the requirements.
A complaint can also be initiated if no response has been received within twenty working days.
Optional content
This website is designed to be usable with accessible technologies such as screen readers, text magnification software, and keyboard navigation.
We are constantly working to improve the accessibility of our site to ensure that everyone, regardless of ability, can navigate it effectively and comfortably.
We encourage users to notify us of any barriers they encounter, so we can resolve them as quickly as possible.